Terms and Conditions

Our Terms and Conditions were last updated on 1st September 2025.

Please read them carefully before using Our Service.

Scope of application

These general conditions of sale apply to all transactions concluded through the websites of The Thrive Collective Ltd network. Is considered as "client" any natural or legal person making with the company The Thrive Collective an order validated via our secure payment platform.

Article 1: Age limit

Age restrictions apply:

The company The Thrive Collective only accepts clients over 16 years old (for physical and electronic products) and over 18 years old (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world. Any subscriber to the newsletter who does not meet these criteria (age over 16) will be immediately deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be immediately reimbursed and a return of the product (s) concerned will be required.

Article 2: Placing Order

Any order placed on a site belonging to the company The Thrive Collective implies full and unreserved acceptance of these general conditions of sale.

Article 3: Price

The prices are indicated in US Dollars with all taxes included, and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order.

Article 4: Protection of your personal data.

In accordance with the Data Protection Act of 6 January 1978, you have the right to access and rectify personal data concerning you.

We declare all of our files to the National Commission for Data Protection. By adhering to these general conditions of sale, you acknowledge having read our personal data protection policy and consent to our collection and use of this data.

By entering your email address on one of our network sites, you will receive emails containing information and / or promotional offers concerning products published by the company The Thrive Collective Ltd or by other partners. You can unsubscribe at any time. You just have to click on the link at the end of our emails. This link is preceded by the words “To unsubscribe or change subscriber options visit:” (understand: to unsubscribe or change your registration options, click below).

Article 5: Payment

Payment is due immediately on the date of the order. You can pay by credit card. Cards issued by banks and must be international bank cards (Mastercard or Visa). We do not accept American Express. We do accept payment through PayPal.

Secure online payment by credit card is made through the company Stripe. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of the company Stripe and cannot be attributed to us.

If you do not feel this programme is right for you, you have 30 days from the date of purchase to get in touch with The Thrive Collective to obtain a full refund, no questions asked.

Article 6: Delivery

Delivery is made to the email address you specified when placing your order (therefore, pay particular attention to the spelling of the email address you enter.

Article 7: Role of a Health Coach

You understand that the role of the Health and Wellness Coach is not to prescribe or assess micro- and macronutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body.

Rather, I am a mentor and guide who has been trained in holistic health coaching to help you reach your own health goals by helping you devise and implement positive, sustainable lifestyle strategies and changes.

You understands that I am not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that any advice given by me is not meant to take the place of advice by these professionals.

If you are under the care of a health care professional or currently uses prescription medications, you should discuss any dietary changes or potential dietary supplements use with your doctor, and should not discontinue any prescription medications without first consulting your doctor.

You have chosen to work with me and understand that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed health professionals.

Article 8: Your responsibilities

You acknowledge that you take full responsibility for your life and well-being, as well as the lives and well-being of your family and children (where applicable) and for all decisions made during and after this program.

You expressly assumes the risk of the Program, including the risks of trying new foods or supplements, and the risks inherent in making lifestyle changes.

You release me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which you ever had, now has or will have in the future against the Coach, arising from the Client’s past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of the Coach.

Article 9: Confidentiality

The Coach will keep the Client’s information private, and will not share the Client’s information to any third party unless compelled to by law.

Article 10: Arbitration, choice of law and limited liability

In the event that there ever arises a dispute between Coach and Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the Health and Disability Commissioner of New Zealand.

Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator.

The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is refund of the Program Fee. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client.

This agreement shall be construed according to the laws of New Zealand. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.

By ticking the acceptance box, you, the client, have acknowledged that: (1) he/she has received a copy of this letter agreement; (2) he/she has had an opportunity to discuss the contents with the Coach and, if desired, to have it reviewed by an attorney; and (3) the client understands, accepts and agrees to abide by the terms hereof.

Article 11: Changes to these Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Article 8: Company information: The Thrive Collective Ltd.

The Thrive Collective Ltd is a company incorporated under New Zealand Law, the address of which is:

8 Bronte Road East,
Bronte, 7173
Tasman
New Zealand

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